SERVING IT RIGHT
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COURSE TOPICS
Signs of intoxication
Legal Liability
Reducing alcohol over-consumption
Reducing impaired driving
Reducing the risk of violence
Preventing the sale of alcohol to a minor
Duty of care on and off premises, and the necessity to create and enforce responsible beverage service policies
Your duty of care to your customers or guests
What your legal responsibilities are when serving or selling liquor
How alcohol affects the body
How liquor can affect people’s behaviour
How to tell when a customer or guest may have had too much to drink
What you and your co-workers can do to serve and sell liquor safely and responsibly
How to deal with customers or guests who are under 19 years of age (minors)
How to stop service or say "No" when customers appear to have had too much to drink
ABOUT THE COURSE
Serving It Right is British Columbia’s responsible liquor sales and service program for industry workers, that everyone involved in the sale and service of liquor has to take.
It is designed to help make sure that the service and sale of liquor is done according to law and in a way that keeps customers, guests and others safe from alcohol-related harms. Other provinces have similar responsible liquor service programs.
COURSE LENGTH
4 hours in-class or online.
PREREQUISITE
None.
COURSE COST
$40 + GST.
CERTIFICATE
5 Years.
LANGUAGES OFFERED
English
French
Punjabi
NO CONTACT COURSE DELIVERY!
NO CONTACT COURSE DELIVERY!
Flexible – learners work at their own pace and on their own schedule.
Learner-focused – course content is presented in a way that is accessible and useful, and incorporates a variety of interactive learning activities and video to keep students engaged in learning.
Electronic records of training – learners receive a completion certificate that they can download or print to share with their employer.
PRIVATE SERVING IT RIGHT TRAINING
PRIVATE SERVING IT RIGHT TRAINING
Serving it Right workshops can be arranged for private group sessions or conducted online at your convenience.
All necessary materials and equipment will be provided to certify your team, no matter where you are in the lower mainland!
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